- HillekeAsked on June 14, 2016 at 05:50 AM
Yesterday there was a problem with Hotel Liselunds danish form which you corrected (something about bounce).
But unfortunately there is also something wrong with the UK-form.
Hope you can clear this as well.
- JotForm UI DeveloperberilAnswered on June 14, 2016 at 08:20 AM
We are sorry for the inconvenience that may have caused. Your email address, email@example.com
is NOT in our bounce list.
I've also checked your Mail Logs. It seems Mon, 13 Jun 16 - 15:47 Email sent to firstname.lastname@example.org #61371961905358
Please, check the guide below also:
Could you please check your spam, trash, and bulk folders? If you find them there, please mark them as not spam in order to not go into the folder anymore.
Lastly, if this is not working to some of your forms, I would suggest using our SMTP method(s):
I hope that works.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.