- AAOSPMAsked on June 14, 2016 at 08:45 AM
I received an alert that stated that I will need to upgrade our account or delete submissions due to exceeding the submissions amount for our current plan. I went through and deleted a large majority of the forms and the submissions to ensure that we have enough space to store future forms and submissions. Even though I have moved these to the trash and permanently deleted them, I am still receiving the prompt that I need to upgrade my account. Will this update the next time I log onto the account? Please let me know what I should expect moving forward.
- kutluAnswered on June 14, 2016 at 09:10 AM
I checked your account and you have almost half of your submission storage free. So, it should not be a problem for some time and you will not see any prompt in your next login.
- AAOSPMAnswered on June 14, 2016 at 09:45 AMI just saw that this updated. Thank you for getting back to me on this.
- JotForm SupportEltonCrisAnswered on June 14, 2016 at 11:36 AM