New User Name

  • rkburroughs
    Asked on June 14, 2016 at 10:38 AM

    Good morning, can you please change the username on my jotform account? I started it for a client who isn't using it. INstead of Rkburroughs can you please make it tammykjohnson? Thanks!

  • David JotForm Support Manager
    Replied on June 14, 2016 at 12:41 PM

    Your username has been changed from rkburroughs to tammykjohnson

    Please note the following: 

    -Custom URLs names (ie: http://www.jotform.com/rkburroughs/myform ) will not work now that we have changed the account username(so if you have any, you need to create new ones). 

    -However, direct form links like http://www.jotform.us/form/61654316876161 will be fine.

    Let us know if you need more help, we will be glad to assist you.