What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    New User Name

    Asked by rkburroughs on June 14, 2016 at 10:38 AM

    Good morning, can you please change the username on my jotform account? I started it for a client who isn't using it. INstead of Rkburroughs can you please make it tammykjohnson? Thanks!

    name User Name JotForm thanks jotform account Make
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 14, 2016 at 12:41 PM

    Your username has been changed from rkburroughs to tammykjohnson

    Please note the following: 

    -Custom URLs names (ie: http://www.jotform.com/rkburroughs/myform ) will not work now that we have changed the account username(so if you have any, you need to create new ones). 

    -However, direct form links like http://www.jotform.us/form/61654316876161 will be fine.

    Let us know if you need more help, we will be glad to assist you.