What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The SAME ISSUE of large white space being generated after form submission.

    Asked by mtamgll on June 14, 2016 at 11:49 AM

    This issue is still a major problem regarding my form "Post A Job".

    Upon a successful submission, the form generates a large amount of white space that completely runs the rest of my website off the page (by about 3 pages full!).

    It worked 3 times perfectly after I emailed support the first ticket.  I tried it this morning and now it is back!  And nothing has changed.

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    Answered by mtamgll on June 14, 2016 at 01:14 PM

    The problem was with the new notifications and autoresponders.  It is working at the moment.  When they are disabled, everything works fine.  I have enabled them back and am holding my breath.

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    JotForm Support

    Answered by BJoanna on June 14, 2016 at 02:41 PM

    I saw that you replied on your original thread as well https://www.jotform.com/answers/859008

    Please try to inject CSS code to your form, that my colleague provided you on your other thread. 

    If the issue still persist, please reply on your original thread and provide us URL of the webpage where your form is embedded, so that we can test it.