What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to use location with cell phone, is it possible? because now it works just with computer

    Asked by mishlohof on June 14, 2016 at 12:18 PM
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    JotForm Support

    Answered by liyam on June 14, 2016 at 02:10 PM

    Hello mishlohof,

    The geo-location on computers depends on the IP addresses provided by the ISP, which makes it possible to identify the location via the computer. However, it is not possible on mobile phones except on the country code of the phone number. Although JotForm does not have any widget that returns such information (country code).

    A quite-relevant widget available is a field where a user can choose the country code of his phone number: https://widgets.jotform.com/widget/international_telephone_picker  

    If you have more questions, please do let us know.


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    Answered by mishlohof on June 16, 2016 at 05:57 AM

    First of all thanks a lot, i saw the widget, bur is that supposed to help me with locate this person?

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    JotForm Support

    Answered by liyam on June 16, 2016 at 06:17 AM

    Unfortunately, no. Locating a person via mobile phone is not possible. You can only know the country where the user is from, but not the actual location. 


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    Answered by mishlohof on June 19, 2016 at 06:48 AM

    Hey. and thank you again.

    To my next question that now i hope you will have the answer i want (:

    I want to use PAY PAL, so i added that, but the product are just with check box, so if someone wants fes products from the same kind, he cant.

    Is there any possibillity that i can take the subtotal from the form, and put it in the subtotal of paypal?


    this is my form:


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    JotForm Support

    Answered by Jan on June 19, 2016 at 10:21 AM


    I created a separate thread for your other question. Please refer to this thread: https://www.jotform.com/answers/864183

    Thank you.

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    JotForm Support

    Answered by liyam on June 21, 2016 at 07:11 AM

    Hello again, mishlohof.

    Just a thought that I might have missed something. I was focused on the phone number when I realized that by enabling GPS, a user can be located so there are certain widgets available which you might be able to make use for your form:

    1) http://widgets.jotform.com/widget/gps_location

    2) http://widgets.jotform.com/widget/address_map_locator

    3) http://widgets.jotform.com/widget/geocomplete

    These widgets will provide means on how to locate a user using his mobile phone.

    Hope this information helps.