What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to pay bill

    Asked by tbone360 on June 14, 2016 at 01:53 PM
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    JotForm Support

    Answered by Welvin on June 14, 2016 at 03:36 PM

    You are on the Premium Plan and unfortunately, the subscription is already canceled and there's no way we can reactivate it to our end. 

    If you would like to re-upgrade your account to our paid plan, you have to access the billing page of your account and upgrade from there:

    https://www.jotform.com/myaccount/billing

    Let us know if you have any question.