- cheryllynn0129Asked on June 14, 2016 at 02:21 PM
I can't seem to get a phone number to show up once it is inputed within the form. I have tested it and each time I fill out a form I include a phone number but it is not received on the email end with the rest of the information.
- JotForm SupportEltonCrisAnswered on June 14, 2016 at 03:55 PM
It is because the phone number field tag is also missing on your email template. That's the reason why.
Please recreate your email notification. Delete the existing notification and create a new one. That should fix it.
- cheryllynn0129Answered on June 14, 2016 at 03:58 PM
Thank you Elton. I have remade the form.
- JotForm SupportEltonCrisAnswered on June 14, 2016 at 04:01 PM
You're welcome. If you come across any issues, let us know.