Why was my account suspended

  • gerald
    Asked on June 14, 2016 at 3:04 PM

    it says my account was suspended, im not sure what happened or why

  • Kiran Support Team Lead
    Replied on June 14, 2016 at 5:27 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I notice that your JotForm titled "Reputation Broadcasting Syndication Fee" is collecting YouTube username and password which is not allowed though JotForms.

    It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on Phishing forms. 

    I have changed the guilty field in the form and activated your account. Please refrain adding such fields to your forms to avoid any further suspensions on your account. 

    Thanks!