What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Yes, it is possible, here is a guide that will help you to know the IP of your submitter: How-to-see-IP-addresses-of-form-submitters
As you want to know the location of your submitter, I would like to let you know that you may also use our Form Analytics tool, it will allow you to get the location where your submitter is.
Here is the link to our tool: http://www.jotform.com/form-analytics/
Hope this helps.