What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Already paid for monthly but the my account still free

    Asked by ridife on March 20, 2012 at 11:54 PM

    Dear, i'am already paid the bill for monthly subscriptions but in jotform i still as a free user. Please help

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    Answered by pinoytech on March 21, 2012 at 12:07 AM


    I check your account and you're already activate to Premium account. Kindly, logout to your JotForm Account, delete browsing cache and cookies then log back in.

    If you need further assistance, feel free to contact usanytime.

    Thank you for using JotForm!