What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My registration form is disabled and I dont know why.

    Asked by kerrisabino on June 14, 2016 at 04:29 PM

    I tried deleting all my old submissions because i needed an upgrade. Still is not working.

    Page URL:

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    JotForm Support

    Answered by BDAVID on June 14, 2016 at 06:26 PM

    Your account has been suspended due to a form created to collect sensitive credit card information:

    This goes against our terms of use: https://www.jotform.com/help/8-Terms-of-Use 

    In order to activate your account, we have deleted those guilty fields. Please use any of our integrated payment gateways if you want to create a payment form:




    Let us know if you have more questions, we will be glad to assist you.