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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my text font changing based on different web browsers?

    Asked by AmyBeckerKarl on June 14, 2016 at 04:44 PM

    Hello,

    I've published a registration form and quickly found that the text font changes based on different web browsers I use.

    Everything seems to be working fine with Mozilla Firefox, but it turns gibberish with Chrome and Internet Explorer.

    Since I can't control what browser my target audience is using, how can I fix this problem so that the font is consistent across browsers?

    Thanks!

    Amy

    Page URL:
    https://form.jotform.com/WheatonCollegeForms/wheaton-graduate-group-vi<br/>sit

    Screenshot
    font different font changing registration form problem target
  • Profile Image

    Answered by AmyBeckerKarl on June 14, 2016 at 05:37 PM

    I'm not sure why the form did this, but I went back deleted the text and the re-added the text box and text. It is now working on mozilla, explorer, and chrome!

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    JotForm Support

    Answered by Kevin_G on June 14, 2016 at 06:42 PM

    Glad to know you were able to resolve this; however, if you encounter the issue again, please let us know and we will be glad to check the form for you.