What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have the form ID, but can't remember my username. Dunno if I ever signed up...

    Asked by Brandon Park  on June 14, 2016 at 04:56 PM

    I created a form about a year ago, and here's the link and the form ID: http://form.jotform.us/jsform/52025615458151


    I need to edit this same form, but it says "Form over quota" even though we didn't even receive 100 submissions.


    I just need to take a look at the form again to see if we need to make any improvements, but now I can't even access it, and I don't even remember if I signed up at the time or if it was created under a guest account.


    Could you please let me know what's going on here?

    Thank you!

  • Profile Image
    JotForm Support

    Answered by BDAVID on June 14, 2016 at 06:38 PM

    Your form is hosted in a guest account. Guest account relies on your browsers cache, so whatever happens to it, you form may purge.

    Please register a free account, and if the form is not carried over, let us know what your username is, so we can manually transfer the forms:




    We will be glad to assist you.