I have the form ID, but can't remember my username. Dunno if I ever signed up...

  • Brandon Park
    Asked on June 14, 2016 at 4:56 PM

    I created a form about a year ago, and here's the link and the form ID: http://form.jotform.us/jsform/52025615458151

     

    I need to edit this same form, but it says "Form over quota" even though we didn't even receive 100 submissions.

     

    I just need to take a look at the form again to see if we need to make any improvements, but now I can't even access it, and I don't even remember if I signed up at the time or if it was created under a guest account.

     

    Could you please let me know what's going on here?

    Thank you!

  • David JotForm Support Manager
    Replied on June 14, 2016 at 6:38 PM

    Your form is hosted in a guest account. Guest account relies on your browsers cache, so whatever happens to it, you form may purge.

    Please register a free account, and if the form is not carried over, let us know what your username is, so we can manually transfer the forms:

    http://www.jotform.us/form/52025615458151 

    http://www.jotform.us/form/52026490575153 

    http://www.jotform.us/form/52025711730141 

    We will be glad to assist you.