What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I remove the PDF that is saved with each form submission?

    Asked by bluedogrv on June 14, 2016 at 06:03 PM

    Hello there. Whenever someone submits our forms, it creates a very large pdf file with all the images and submission details of the form fill. Can we make it so it does not save a pdf whenever a form is submitted? Thank you!

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    JotForm Support

    Answered by Nik_C on June 14, 2016 at 07:18 PM

    If you are thinking about the submissions in submissions viewer, you can't disable upload of form submissions. You can delete submissions that you previously saved and that will free up some space, however, it won't reset your data counter. The data counter resets on the beginning of the month.

    If I haven't understood you correctly please provide more information about the problem you are experiencing.

    We await your response.

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    Answered by bluedogrv on June 14, 2016 at 07:23 PM

    Oh I am so sorry for the confusion. I actually have the submissions integrated with google drive. When the submissions get pushed to google drive, it not only pushes the text, photo uploads, etc, but it also pushes a large pdf with all of those things inside it as well. Is there any way to eliminate this?

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    JotForm Support

    Answered by Nik_C on June 14, 2016 at 08:07 PM

    Unfortunately, at the moment, there is no way to edit what will be uploaded to your google drive. Google Drive integration works by uploading PDF submission and data that was uploaded through your form separately.