What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do you have plans for an Australian server or would it be appropriate for me to use the EU server?

    Asked by Michelle on June 14, 2016 at 06:13 PM
    Hi, I am in Australia and wish to use your forms to collect sensitive information from clients. Do you have plans for an Australian server or would it be appropriate for me to use the EU server? Thank you.

    This is a re-post of a comment on EU Safe Forms: Our Solution to the EU Safe Harbor Invalidation

    plans and information OR
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    JotForm Support

    Answered by Kevin_G on June 14, 2016 at 07:11 PM

    You do not need to do anything to use either our US data center or EU server, we automatically will redirect you to our EU site if you are in a EU zone which link is this: https://eu.jotform.com/ 

    If you are not in a EU zone then you will load JotForm using the normal link which is https://www.jotform.com

    Pricing is the same and you can check it on this link: https://www.jotform.com/pricing 

    In case that you are in an EU zone then you are able to transfer all your data to our EU server, this link will help you: https://www.jotform.com/eu-safe-forms/ 

    Hope this helps.