What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I move (Cut\Paste) a form from 1 account to another?

    Asked by fitmgr on June 14, 2016 at 07:32 PM

    We have several departments that are looking at this app.

    As a test, I created a long form in the 1 account we have, but have now

    created a more permanent account for this test form to reside in.

    Is there a way for it to be (Cut/Pasted) to this new account?

    I did see the share template option, but I do not want to make it

    a public accessible template, unless I can un-share it\delete it later.

     

    Sincerely,

     

    move cut another account to another
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 14, 2016 at 10:14 PM

    You can simply clone the form in the account you want: https://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    Simply get the form URL: 

    1) Click on Publish:

    2) Copy the link:

    Or, if you want to, you can let us know what is the form, and the account username that should receive it, so we can transfer it over the new account. Let us know if you need more help.

     

  • Profile Image

    Answered by fitmgr on June 16, 2016 at 02:02 PM

    Hello,

     

    Can I unpublished it after I have copied it over to the new account? I cannot leave it on a public domain.

  • Profile Image
    JotForm Support

    Answered by BJoanna on June 16, 2016 at 03:52 PM

    You can delete or disable original form. 

    https://www.jotform.com/help/180-How-to-enable-disable-a-form 

    Your cloned form will have new ID. It will look exactly the same as original form, but it is actually a new form. Also submissions of the original form will not be cloned. Only fields and conditions are cloned. 

    If you delete original form all submission data will be deleted as well and it is not possible to recover deleted submissions. If your original form has submissions I would suggest you to download them before you delete your form. 

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    Hope this will help. Let us know if you need further assistance.