What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why don't my form submissions show up in my email?

    Asked by MistressCat on June 15, 2016 at 02:42 AM
    Submissions email in
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    JotForm Support

    Answered by liyam on June 15, 2016 at 03:36 AM

    Hello MistressCat,

    I have checked your form and found that you do not have any email address on the recipient field on your email notifications.

    To edit this, you will need to edit your form on the form builder and then click Emails

     

    Click 

     

    On the Recipients tab, enter your email address on the Recipient Emails field

     

    Once done, click Save

    Please do let us know if you have further questions.