-
readychefgoAsked on June 15, 2016 at 2:55 AM
Hi ,
I have got a few fields which as a default value however it is not appearing onto the pdf form submission. How can I enable it to appear onto the form submission results.
Thank you.
Kind regard,
RCG
Page URL: https://form.jotform.co/61508176970865 -
Ashwin JotForm SupportReplied on June 15, 2016 at 3:51 AM
Hello RCG,
I am not sure if I have understood your question correctly. Do you mean to say that you have few field in form which has default value which is not appearing in the submission PDF.
I did check your form and found that you have 3 date field with default value. I did check your form's submission page and it does display the default value correctly. Please check the screenshot below:
I would suggest you to please share a screenshot of the issue. You may like to take a look at the following guide which should help you how to upload image in forum post: http://www.jotform.com/answers/277033
We will wait for your response.
Thank you!
-
Ashwin JotForm SupportReplied on June 15, 2016 at 4:01 AM
Hello RCG,
Please accept my apology. I was able to understand the issue when I downloaded the submission PDF file. It does not display the default value along with other fields. Please check the screenshot below:
It seems you have customized the PDF template. I would suggest you to please reset the PDF template and that should solve your problem. Please check the screenshot below on how to reset PDF template:
Hope this helps.
Do get back to us if you have any questions.
Thank you!