What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why dosn't the send button work?

    Asked by Nettsport on June 15, 2016 at 05:18 AM

    I use a free form, but the send button dosn't work, it just loading and loading? Why, do I have to buy a package to get the send button to work? I have put my e-mail in the backend.

    Page URL:
    http://info.runnersclub.no/pamelding-marcialonga-running/

    work backend Wordpress Wordpress embed
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 15, 2016 at 06:32 AM

    Hi,

    I checked your website and indeed the submit button does not work.

    Looks like your website is built using WordPress. If so, did you embed the form by following the guide in A guide to forms for WordPress users?

    If that does not work, I suggest you embed your form using iFrame embed method. Let us know how it goes.

  • Profile Image

    Answered by Nettsport on June 15, 2016 at 07:45 AM
    Hi there.

    Thanks, it works now. It was helpful with the WP tutorial.

    Best Regards
    John Inge Mikalsen
    Customer support
    Mob: (047) 990 999 14
    john@minclub.no
    *




    Fra: JotForm [mailto:noreply@jotform.com]
    Sendt: 15. juni 2016 12:31
    Til: support@minclub.no
    Emne: Re: Why dosn't the send button work?

    A new response has been received:

    Answered by Chriistian
    Hi,
    I checked your website and indeed the submit button does not work.

    Looks like your website is built using WordPress. If so, did you embed the form by following the guide in A guide to forms for WordPress users ?
    If that does not work, I suggest you embed your form using iFrame embed method. Let us know how it goes.
    View this thread on browser » Unsubscribe Thread
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  • Profile Image
    JotForm Support

    Answered by Boris on June 15, 2016 at 09:02 AM

    Glad to hear that it is working correctly now.

    If you run into any other issues or if you need assistance with anything else, please don't hesitate contacting us again anytime, and we will be happy to help.

    Thank you.