What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I get an alert that says I'm out of Submission Storage

    Asked by christophschemel on June 15, 2016 at 05:55 AM

    Hi, there is an alert, that I am "out of submission storage" but I have already deleted alot of stored submission weeks ago, so that there should be no more than 200 stored submissions. Is there a mistake? Can you please clarify? Thanks

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    JotForm Support

    Answered by Welvin on June 15, 2016 at 07:24 AM

    I have recalculated your Total Submissions Storage, it reduced to 427. This is still close to the limit so if you need more, you may consider downloading your form submissions and delete them from your form. You can also upgrade your account to the Storage plan to remove the limit.