Email Notification/Autoreponder: Character "é" is replaced with "é" if Notification/Autoreponder is edited

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    Cerval
    Asked on June 15, 2016 at 10:55 AM

    Les pdf sont bon, mais les autoreponses et les notifications ont des "é" à la place des é.

    Merci

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    BJoanna
    Answered on June 15, 2016 at 12:30 PM

    I have cloned your form and I was able to replicate mentioned issue on my cloned form. Character "é" is replaced with "é" inside of email Notification and Autoreponder, in questions and answers. 

    However when I created new email Notification inside of my cloned form I was not able to replicate same issue. Character "é" was not changed. 

    It seems that this issue will happen only if email Notification/Autoreponder is edited. 

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

    For now, please create new email Notification/Autoreponder and do not edit them.

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    ceren
    Answered on June 16, 2016 at 04:40 AM

    Hello Cerval,

    We're sorry for the inconveniences. Special character problem in form emails is fixed. I've tested it with a clone of your form and it's working fine now.

     

     

    Thank you for contacting us.

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    Cerval
    Answered on June 16, 2016 at 05:45 AM
    Thank you. It'work now.
    All the best and thank you for your service.
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    Chriistian
    Answered on June 16, 2016 at 06:51 AM

    On behalf of my colleagues, you are welcome. We are always here to serve you. We are glad to hear it works now. Do let us know if you need further help.