What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Hey, we are having some difficulty figuring out how to use our encryption key to decrypt our form.Asked by kennadii on June 15, 2016 at 11:12 AM
Also we were confused as to what the difference between a public and a private key is. And also does encrypting a form suffice for HIPAA compliance?
To read more about form encryption, and how to use your keys, please take a look at the following guide:
When it comes to what public and private keys are, they are an integral part of encrypted communication between different people, as explained in the following Wikipedia article in more detail:
In short, the public key is what everyone will be using to encrypt the messages or form responses that are being sent to you. Since the encryption is "asymmetric", it means that the same key that was used to encrypt the message cannot be used to decrypt it.
In order to decrypt the message, you must use your private key, which you should not share with anyone. Only your private key can decrypt the message which was encrypted with your public key.
When it comes to HIPAA compliance, I would recommend taking a look at the following support thread where some more details have been posted: