Uploaded video does not play.

  • wadadlikid
    Asked on June 15, 2016 at 12:09 PM

    The video submissions will not load for any of the submissions.

     

    Page URL: https://www.jotform.com/uploads/wadadlikid/60695805453866/341676088015714211/michaela%20video.wmv
  • Ashwin JotForm Support
    Replied on June 15, 2016 at 1:37 PM

    Hello wadadlikid,

    I did check your form #60695805453866 and it seem you have deleted all the submission you have received. The video URL which you have shared does seems to work. I was able to download the .wmv file and it seems to play correctly. Please check the screenshot below:

    Uploaded video does not play Screenshot 20

     

    I would suggest you to please test your form again by uploading the video file again and see if it works as expected.

    Do get back to us if the issue persists.

    Thank you!