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Why am I not receiving notice of new submissions?Asked by tafkap777 on June 15, 2016 at 12:17 PM
I have had customers use my contact form on my website, but those submissions aren't making it to my email (I'm not being notified that someone submitted a form). I just went in to my JotForm account and everything seems to be still in order. Can you please help me find the problem?
Submissions new submissions receiving contact form JotForm problem
Your recipient email was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
I has now been white-listed, this should solve the problem.
In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender: