What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission limit reached error

    Asked by zinagarrisonacademy on June 15, 2016 at 01:07 PM



    I exported the submissions and I don't see how I exceeded the monthly 100 submission limit. Can you help? 

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    JotForm Support

    Answered by Kiran on June 15, 2016 at 02:28 PM

    I see that your account has received 107 submissions for the month. However, I notice that your account is having a total of 145 submissions limit that includes earned submissions using Get More feature. I have now activated your account and you should be able to receive submissions normally.

    We are sorry for the inconvenience caused. Please check and let us know if you need any further assistance. Thank you!