Submission limit reached error

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    zinagarrisonacademy
    Asked on June 15, 2016 at 01:07 PM

    Hi,

     

    I exported the submissions and I don't see how I exceeded the monthly 100 submission limit. Can you help? 

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    Kiran
    Answered on June 15, 2016 at 02:28 PM

    I see that your account has received 107 submissions for the month. However, I notice that your account is having a total of 145 submissions limit that includes earned submissions using Get More feature. I have now activated your account and you should be able to receive submissions normally.

    We are sorry for the inconvenience caused. Please check and let us know if you need any further assistance. Thank you!