What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can edit the email responses to go to certain people with certain fields?

    Asked by rhmadmin on June 15, 2016 at 01:28 PM

    I have two main questions: 

    1) How can I make certain responses go to certain emails and not others depending on the fields selected? 

    2) In the email responses it shows me some fields that do not exist on the forms and other fields that are on the form don't show in the email reply. How can I fix this? 

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    JotForm Support

    Answered by david on June 15, 2016 at 02:35 PM

    It is indeed possible to send emails to different addresses based on selections made in the form, here is our guide on how to do so:


    If you delete your current notification and create a new one, it will contain all the current fields in your form: