What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Custom PDF attachment

    Asked by Addirittura on June 15, 2016 at 02:35 PM



    How can I change the PDF file is created and attached to the response mail?


    and 'important for me to set up my customization in pdf.


    Thank you

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 15, 2016 at 04:11 PM

    Unfortunately, there is no way to change the PDF that is received in the response email. It will have the similar design and same information as your form.

    Please let us know if you have any more questions.

  • Profile Image

    Answered by warrior on July 21, 2016 at 12:43 PM

    So we cannot even add a header or branding image to the PDF attachment?

    Tried this and is not working. The PDF is like a basic data dump.

  • Profile Image

    Answered by victor on July 21, 2016 at 01:53 PM

    Sorry for the confusion. If you would like to customize the PDF report, you can do it from the submission page.

    From the submission page, press the PDF button and select CUSTOMIZE PDF.

    In the new window you can add images, text into your PDF report. Please remember to press the SAVE button to save all the modification you did.

    If you would just like to add the headers and HTML text fields from your form into the PDF report you can just enable it from the content setting menu

    Once you have made your modifications and saved the changes, you can enter the email notification settings, under the ADVANCED tab. Here you can enable it so a PDF report can be send with your notification.

    Please let us know if this helps or you require further assistance.