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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Required Fields: How to set a field as not required

    Asked by lissa@premiercarz.com on June 15, 2016 at 05:11 PM

    I need to leave 2 of the field blank for now during the testing.  I can't submit the form because I get an error message that there are some "required" fields.  I didn't set up any of the fields as required.  How  to I check for this and what might be the problem if I have set it up properly with no required fields?

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    JotForm Support

    Answered by Jim_R on June 15, 2016 at 07:56 PM


    Thanks for contacting us. I cloned your form and was able to replicate the problem. All your form fields are indeed not required but at the very bottom of your form, you added the "Mobile Responsive Widget" and this was set as required like so:

    Here's a cloned copy of your form https://form.jotform.com/61667737534971 with the widget set as not required. Please do the same changes on your own form by following the screenshot above and that should fix it :)

    Hope that helps! Please don't hesitate to get back to us if you need further assistance.