I can't login and it says my email address is invalid

  • Jeremy Osguthorpe
    Asked on June 15, 2016 at 6:03 PM

    I can't recover my password. Im in the process of changing my email, but thought I hadn't chaned my jotform yet. Anyways I'm not able to log in, I tried recovering my password, but it said my email was invalid. I thought that the email I had on the account is jeremyosguthorpe@kw.com , but it might be osguthorperealty@gmail.com which is gmail I'm trying to change it over to. Thanks!

  • Welvin Support Team Lead
    Replied on June 15, 2016 at 8:59 PM

    Your username is JeremyOsguthorpe. The email address attached to the account is jeremyosguthorpe@bigpurpledot.com