What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't login and it says my email address is invalid

    Asked by Jeremy Osguthorpe  on June 15, 2016 at 06:03 PM

    I can't recover my password. Im in the process of changing my email, but thought I hadn't chaned my jotform yet. Anyways I'm not able to log in, I tried recovering my password, but it said my email was invalid. I thought that the email I had on the account is jeremyosguthorpe@kw.com , but it might be osguthorperealty@gmail.com which is gmail I'm trying to change it over to. Thanks!

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    JotForm Support

    Answered by Welvin on June 15, 2016 at 08:59 PM

    Your username is JeremyOsguthorpe. The email address attached to the account is jeremyosguthorpe@bigpurpledot.com