What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to hide empty fields on email on the new wizard

    Asked by Impacct on June 15, 2016 at 06:16 PM



    I used to have the option to hide empty fields in e-mails but I can't seem to find it in the new editor. Can you please direct me to where this option is located?





  • Profile Image
    JotForm Support

    Answered by EltonCris on June 15, 2016 at 08:52 PM

    Hello Ilana,

    On the new preferences wizard, hide empty fields on email is already enabled by default so you don't need to enable them. However, keep in mind that this feature will only work on untouched notification (not customized).

    If you come across into any issues, feel free to let us know.