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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My hosting service say that a CNAME must end with a period.

    Asked by willfarrinterpreting on March 21, 2012 at 10:23 AM

    My hosting service say that a CNAME must end with a period. So I tried that. Didn't work. My hosts support asked if URL forwarding was an option. Is it?



    This is a re-post of a comment on How to use Custom Domains with Jotform

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    Chief Technology Officer

    Answered by eee on March 21, 2012 at 11:41 AM

    Hi,

    You can use it also with a period at the end, 

    Example : customerForms.my-company-domain.com CNAME custom.jotform2.com.

    We do not suggest you to use URL forwarding, but it's also available,too. But you have to use the URL that is given to you by Jotform.

    Example : 

    I have a form at address http://www.jotform.me/form/20743051477451

    Then I have to give that URL to my hosting provider to make URL forwarding from my domain such as ; 

    http://customerForms.eee.com/form/20743051477451 -> http://www.jotform.me/form/20743051477451

    Kindest Regards,

    Ertugrul.

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    Answered by willfarrinterpreting on March 21, 2012 at 04:15 PM

    Thanks!  It was an issue on my host's side. Everything is resolved.  Thanks for a great service and product.

    Will Farr Interpreting, LLC