What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to white list my email address permanently

    Asked by lasercharge on June 15, 2016 at 09:43 PM

    Hi,

    How can I white list my email address permanently so that it will never happen again that I wont receive my submission.

    Kind Regards

    email how receive how can i
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    JotForm Support

    Answered by ashwin_d on June 15, 2016 at 11:24 PM

    Hello lasercharge,

    Please be noted that there is no automated option to remove email addresses from bounce list. The best way forward is to take precaution so that your email address do not end up in bounce list. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

     Hope this helps.

    Do get back to us if you have any questions.

    Thank you!