What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    File Upload Not Working

    Asked by Tim Nauak on March 21, 2012 at 10:35 AM

    The file upload on my form just stopped working.  The form seems to functioning normally.  Clicking on the Browse button button opens file select dialog box and the form shows the files upload progress, but no files are uploaded and I receive an empty file upload report.  I've tried to upload:

    1) One small file and multiple files (.jpg files)

    2) The files using the latest versions of Safari & Firefox

    3) The files using two ifferent laptops. 


    I am heading to the office and will try to upload the files using my network at work to see if it is a problem with my home network.


    My jotform url is http://form.jotform.com/form/20424049401 and I have it embeded in the link below


    Help, please!!! We are in the middle of collecting photos for a school project





    Page URL:

  • Profile Image

    Answered by abbbrendan on March 21, 2012 at 11:01 AM

    Hello Tim,

    I'm having this problem as well. I hope it's something that JotForm can fix, and not just a coincidence.

  • Profile Image

    Answered by moonzkie on March 21, 2012 at 11:45 AM


    We are truly sorry about that, we had a temporary problem with the file uploads, and it is now fixed.

    Thank you.