What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are we able to collect details using "payment tools" without charging

    Asked by amplifier on June 16, 2016 at 12:09 AM
    The CC details would only be charged for no show (for groups). Are we able to collect details using "payment tools" without charging the user's card/account at the time the form is submitted?
    payment authorization
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    JotForm Support

    Answered by jonathan on June 16, 2016 at 12:13 AM

    Yes. You can use Payment Authorization only instead.

    User guide: How-to-Enable-Payment-Authorization

    Let us know if you need further assistance on this.