What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not attaching files - we use this daily...

    Asked by mdlivels on March 21, 2012 at 11:07 AM



    my client uses this to attach files, and it's not uploading to FTP, nor is it showing that any files are attached - what's up?

    Page URL:

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    Answered by moonzkie on March 21, 2012 at 11:45 AM


    We are truly sorry about that, we had a temporary problem with the file uploads, and it is now fixed.

    Thank you.

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    Answered by mdlivels on March 22, 2012 at 10:26 AM

    But it is NOT fixed...

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    Answered by fxr on March 22, 2012 at 11:06 AM

    Recent tests show the files coming through OK.

    What are you seeing that suggests it is not fixed?

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    Answered by cbldk on March 22, 2012 at 12:47 PM

    I have same problem - not fixed!