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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    the form never submits when I hit the submit button

    Asked by RollerSportsNigeria on June 16, 2016 at 03:02 AM

    The form seems stuck when I hit the submission button 

    Page URL:

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    JotForm Support

    Answered by liyam on June 16, 2016 at 04:37 AM

    Hello RollerSportsNigeria,

    I found that your terms and conditions widget is the one causing the error. You will need to provide a link in your terms and conditions text enclosed by { and }.


    Once you have added your link, save the widget and save your form. This should fix the problem on your form submissions.

    If you have questions, or you need clarification, please do let us know.


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    Answered by RollerSportsNigeria on June 16, 2016 at 07:45 AM
    Thank you so much, I've corrected the error and it's working fine now.
    I do appreciate the quick response. 
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