I am getting a strange error regarding my website when we submit a form

  • WTTI
    Asked on June 16, 2016 at 9:47 AM

    We are seeing an error on all our forms when we submit.  This happens no matter which form, or which of our domain names we redirect to.  I am not sure why this happens because i still have some of my old forms active on my previous website, and I do not get an error.  Please advise.  Thanks!

  • David JotForm Support Manager
    Replied on June 16, 2016 at 12:10 PM

    What is the error you are getting? Please share a screenshot image to illustrate better what you mean: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum 

    If the error only happens on forms embedded in your site, you might try to embed them with the Iframe code instead: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if you need more help.