What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am getting a strange error regarding my website when we submit a form

    Asked by WTTI on June 16, 2016 at 09:47 AM

    We are seeing an error on all our forms when we submit.  This happens no matter which form, or which of our domain names we redirect to.  I am not sure why this happens because i still have some of my old forms active on my previous website, and I do not get an error.  Please advise.  Thanks!

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    JotForm Support

    Answered by BDAVID on June 16, 2016 at 12:10 PM

    What is the error you are getting? Please share a screenshot image to illustrate better what you mean: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum 

    If the error only happens on forms embedded in your site, you might try to embed them with the Iframe code instead: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if you need more help.