What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Excel Report - Corrupt

    Asked by WebServ on June 16, 2016 at 10:04 AM

    We get a "the file is corrupt and cannot be opened" error when trying to open the Excel report. 

    Page URL:
    https://form.jotform.com/61664716415963

    excel and open cannot
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    JotForm Support

    Answered by david on June 16, 2016 at 11:48 AM

    I created an Excel report of your forms data and the data exported without issue.  All data was included in the spreadsheet and I did not receive and error.  Are you still unable to create an excel report?  If so, let us know and we will be happy to have another look.