- energymxAsked on June 16, 2016 at 10:19 AM
I am not receiving my forms. I setup a form (https://form.jotform.com/61137505354956) and clicked on test email and I am not receiving the form. I see that when I fill out the fields and click submit, it shows my form info in the submissions for that form, but I am not receiving the email. I added jotform to my whitelist. All my forms were working before but now they are not. Please advise.
- JotForm SupportNik_CAnswered on June 16, 2016 at 12:19 PM
I checked your form and I saw that this email m***oka@ene***mx.com is in our bounce list and the reason is below:Reason(s) : smtp; 554 5.7.1 The message from (<email@example.com>) with the subject of (New submission: WagPod Register - Short Form) matches a profile the Internet community may consider spam. Please revise your message before resending.
I removed it from our bounce list and you should be receiving your submissions now.
Please let me know if you have any further question.