Adobe eSign widget: Unable to sign document, shows error in the browser console

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    MarcusBB
    Asked on June 16, 2016 at 10:55 AM

    My adobe esign widget is not working on any of my forms.  After you put in the email address you are unable to click the esign button.  I have re-authenticated it several times successfully and it still does not work.

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    Charlie
    Answered on June 16, 2016 at 12:44 PM

    I was able to replicate the problem, the browser console also shows error whenever I clicked the "Sign with Adobe eSign" button:

    I have forwarded this to our developers to have it checked and fixed. We will update you on this thread as soon as this has been resolved. Apologies for the inconvenience.

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    TitusN
    Answered on June 17, 2016 at 01:31 AM

    Hello,

    The service has been restored - you should be able to sign your documents now. 

    Please check. Kindly pardon the inconvenience caused.