- MarcusBBAsked on June 16, 2016 at 10:55 AM
My adobe esign widget is not working on any of my forms. After you put in the email address you are unable to click the esign button. I have re-authenticated it several times successfully and it still does not work.
- CharlieAnswered on June 16, 2016 at 12:44 PM
I was able to replicate the problem, the browser console also shows error whenever I clicked the "Sign with Adobe eSign" button:
I have forwarded this to our developers to have it checked and fixed. We will update you on this thread as soon as this has been resolved. Apologies for the inconvenience.
- JotForm SupportTitusNAnswered on June 17, 2016 at 01:31 AM
The service has been restored - you should be able to sign your documents now.
Please check. Kindly pardon the inconvenience caused.