What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my Forms Disabled after I added them to my Weebly Website?

    Asked by pomsocial on June 16, 2016 at 11:12 AM

    Hi, I added JotForm as an app to my Weebly site and after building the form, it will not display.  I get a message saying the form is disabled.  I am able to access the form I built in JotForm.  I tried embedding HTML code into the site as well as dragging-and-dropping the app onto my page as I have done with other apps.

    Thanks for your help.


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    Answered by KadeJM on June 16, 2016 at 12:57 PM

    The reason why your account was disabled is because one of your forms got your account suspended for violating our terms of usage because it is asking for usernames and passwords and that is not allowed since we consider it phishing for sensitive information.

    I have removed the offending fields for you and have reactivated your account to allow you to continue using your account but please in the future be sure to abide by our terms to avoid being suspended again. Thank you for your cooperation.