-
brandxtshirtsAsked on June 16, 2016 at 11:37 AM
Why are my products collapsed like this?
Page URL: https://form.jotform.com/61474986452164 -
David JotForm SupportReplied on June 16, 2016 at 1:25 PM
Special options will only be shown if the product is selected. The options are collapsed when they are not. To prevent them from collapsing, you can add this code to your form:
http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes
.form-product-item {
min-height : 170px;
}Here is how the form would look with the code added.
https://form.jotform.com/61675467668978
-
brandxtshirtsReplied on June 16, 2016 at 3:45 PMStill not working correctly. I've tried to change the pixel dimension, but
no luck. Help!
[image: photo]
*Charles Goffnett*
... -
David JotForm SupportReplied on June 16, 2016 at 4:54 PM
I checked your form and the product fields are no longer collapsing. Are they still showing incorrectly on your end? As far as I can tell, the code applied is correctly forcing the height of the products.
-
brandxtshirtsReplied on June 16, 2016 at 8:45 PMStill having problems:
https://www.dropbox.com/s/r3eaqba7t4giozx/Screenshot%202016-06-16%2017.18.37.png?dl=0
[image: photo]
*Charles Goffnett*
... -
Kevin Support Team LeadReplied on June 16, 2016 at 10:14 PM
Try injecting this CSS code, please:
.form-product-item {
min-height: 250px;
width: 100%;
}
This should be the result:
-
brandxtshirtsReplied on June 16, 2016 at 11:45 PMThat worked! Thanks!
[image: photo]
*Charles Goffnett*
... -
brandxtshirtsReplied on June 17, 2016 at 1:44 AMI spoke too soon. Still stuggling here. See how some of my product options
wrap?
https://form.jotform.com/61474986452164
[image: photo]
*Charles Goffnett*
... -
Ashwin JotForm SupportReplied on June 17, 2016 at 4:53 AM
Hello Charles,
I did check your form and found that you have other css code injected and that is causing this issue. Please remove the other inject css code and just inject the following custom css code:
.form-product-item {
min-height: 250px;
width: 100%;
}
Please take a look at the following cloned form and see if this works as expected: https://form.jotform.com/61681537482967
Hope this helps.
Do get back to us if you have any questions.
Thank you!