I want to cancel the subscription for one year, the form is confusing

  • Profile Image
    edanielc
    Asked on June 16, 2016 at 12:03 PM

    I wanted to cancel the bronze plan, for some reason put me on the plan cancels with the respective collection and I did not want that for my form is confusing, I need to cancel the subscription, that I return the money and stay in the starter plan.

  • Profile Image
    david
    Answered on June 16, 2016 at 01:30 PM

    I have cancelled your subscription and refunded your most recent payment.  You should see the refund in 5-7 business days depending on how quickly your bank releases funds.  If there is anything else we can assist you with, let us know and we will be happy to help.

  • Profile Image
    edanielc
    Answered on June 16, 2016 at 06:45 PM
    Very grateful for your kind attention
    Saludos.
    2016-06-16 11:28 GMT-06:00 JotForm :
    ...