What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    almost out of space

    Asked by DevOps on June 16, 2016 at 12:43 PM

    we are signed up for the silver plan and it is showing that we are almost out of space for payment submissions? please explain as we should have 10,000 and we have not had anywhere near that amount this month. the account is showing we are under the free plan which is incorrect

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    JotForm Support

    Answered by david on June 16, 2016 at 02:22 PM

    My apologies, your account should now show the correct subscription.  If it is still not showing correctly on your end, let us know and we will be happy to have another look.