almost out of space

we are signed up for the silver plan and it is showing that we are almost out of space for payment submissions? please explain as we should have 10,000 and we have not had anywhere near that amount this month. the account is showing we are under the free plan which is incorrect

My apologies, your account should now show the correct subscription.  If it is still not showing correctly on your end, let us know and we will be happy to have another look.