How do I make all of the form fields display in PDF output?

  • jtamboer
    Asked on June 16, 2016 at 2:10 PM

    I would like all of the fields in my "estate planning worksheet" form to display when we create a PDF of the completed form.   You should be able to see that the fields "first trustee address, second trustee address, and third trustee address" are present in the web form, and the data is imported to JotForm upon submission.  However, the PDF output does not show those fields (see attached file). I cannot find any settings for this.   

    How do I display all fields in the PDF?  Thanks.

    Jotform Thread 862515 Screenshot
    Page URL: http://www.jtlaw.us/worksheet/
  • jonathan
    Replied on June 16, 2016 at 3:57 PM

    Please test again the PDF report output of your form https://www.jotform.us/form/42036472318148

    I checked on my end and I see it is now working properly.

    How do I make all of the form fields display in PDF output? Image 1 Screenshot 20

     

    I have reset the PDF report using the PDF designer (Customize PDF tool) in the submission panel. I found that the PDF report designer was customized but was not properly saved. 

    Resetting the PDF designer fixes the issue.

    Let us know if issue still remains.