JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We are currently not having any issues. Can you please indicate your username or give us the URL of one of your forms, so we can review your account.
You may also try resetting your password.
I have some pretty old accounts created using your email.