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acaseAsked on June 16, 2016 at 4:14 PM
The Hauling Dynamic drop down is not showing up completely on on mobile devices. When filling out the form on phone some of the drop downs (time, job type, job status) you have to select it twice to get it to go in.
Page URL: https://form.jotform.com/53014566289965 -
BenReplied on June 16, 2016 at 5:45 PM
I was not able to find the "The Hauling Dynamic" dropdown on your form.
Please do let us know what steps we should take to be able to recreate the issue.
Once you do we would be happy to assist with the same.
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acaseReplied on June 21, 2016 at 11:14 AM
On ticket type you have to to go Billable, Tank Truck, MACK09, Disposal for the Hauling Box to pop up. This box is not completely showing up when edited and not allowing us to submit. See W27124
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Kevin Support Team LeadReplied on June 21, 2016 at 12:15 PM
I have tested your form and I was unable to replicate the same issue, the height of the widget is increasing while I'm selecting options in it, here is a screenshot with all the options selected:
However, as this is related to the height of the widget try injecting this CSS code to your form:
@media screen and (max-width: 480px){
#customFieldFrame_293 {
height: 110px !important;
}
}
This will set the height needed for the widget to display properly, this guide will help you to inject the code to your form: How-to-Inject-Custom-CSS-Codes
Hope this helps.
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acaseReplied on June 21, 2016 at 12:21 PM
The directions above were to tell you how to view the "Hauling" dynamic drop down. We are not having issues with the ticket type drop down. See screen shot below of W27124 that will not allow you to edit.
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Kevin Support Team LeadReplied on June 21, 2016 at 12:23 PM
I added the field "Hauling" in the code, so instead of the code given above, please try injecting this CSS code:
@media screen and (max-width: 480px){
#customFieldFrame_293, #customFieldFrame_298 {
height: 110px;
}
}
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acaseReplied on June 22, 2016 at 10:08 AM
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Kevin Support Team LeadReplied on June 22, 2016 at 11:38 AM
I have moved your report to a different thread as this one was originally opened to report a different matter.
It has been moved to this link: https://www.jotform.com/answers/866886
We will assist you there as soon as possible.