- hiloz1Asked on June 16, 2016 at 08:20 PM
It remains save button is turned round and round, will not be updated even after many hours.
If you can not design change you in trouble.
- JotForm SupportjonathanAnswered on June 16, 2016 at 10:09 PM
Thank you for providing us the screenshot of the problem.
Can you also try first disabling the auto save option on the Form Builder.
User guide: How-to-Disable-Auto-Save
I also suggest testing other browser. Try Chrome browser also
Let us know if the procedure I suggested did not resolve the issue.
- hiloz1Answered on June 16, 2016 at 11:09 PM
Use the chrome browser, auto-save function was also to off.
Change design, only much mark even if you press the save button is spinning round and round, can not be saved.
- JotForm SupportjonathanAnswered on June 16, 2016 at 11:23 PM
Thank you for providing the details. I test it on your form https://www.jotform.me/form/61251832024445 and I was able to produce the problem also.
I see a lot of red error on the browser console which probably were the reason the Form Designer hang up when saving.
I have submitted a bug ticket report to our higher team support to check on this.
We will let you know here once we have fixed this problem.
- hiloz1Answered on June 16, 2016 at 11:31 PM
Because I was only want to add to the CSS of change we were able to complete the operation in the Form Style of CSS setting of prefarence.
I hope that the Designer tool is to move without any problems.
- JotForm SupportjonathanAnswered on June 16, 2016 at 11:39 PM
Since the Form Designer is hanging up on the form, you can add/edit the custom CSS code in the Preferences / Styles instead.
You can save the changes to the form thi way.
Let us know if this option will not work for you.