- dcederholmAsked on June 16, 2016 at 08:33 PM
My forms for the Madison and Dundee volleyball camps are not sending notifications correctly. I have set up the notification email but it doesn't seem to be working. When I do the test it works but nothing from the live site comes through?
- JotForm SupportBDAVIDAnswered on June 16, 2016 at 10:18 PM
I checked your recipient emails, and one of them was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
The recipient has been white-listed, please try again. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender: