Unable to accept payments

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    OlegarioGonzalez
    Asked on June 16, 2016 at 09:08 PM

    I set up my pay pal account but I'm receiving an invalid PayPal email message when testing. Please provide directions for setting up pay pal.

    Thanks

    Ole Gonzalez

    503-951-1449

  • Profile Image
    jonathan
    Answered on June 16, 2016 at 10:21 PM

    Hi Ole,

    In your form https://www.jotform.us/form/61665390550154 make sure the paypal account is correctly configured. I checked on your form and I noted that the paypal account on the form is incorrect.

     

    It should work once you have corrected this.

    Let us know if still not resolve.